Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. Take a tool such as a flat head screwdriver to adjust the temperature to the desired limit. Depress the COOLER button until only the WARM indicator light is lit. These are designed to meet a diverse range of water needs. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! Hunker may earn compensation through affiliate links in this story. Mike R. is online now Related Plumbing Questions Heater tankless. Use a soapy water solution to test for leaks at all connections and fittings. Dont use force. Tankless Electric Water Heaters. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. Check that the earth ground connection is properly connected. Atlanta, GA 30328, Corporate Office: 1100 Abernathy Road, Suite 1700. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. The same process also ensures that the water heaters are reliable, that performance is consistent across every product line, and that models all meet government regulations. The series is made up of a number of whole-house and point-of-use heaters. Check that all wiring is correct and secure. Test and correct. Draining or flushing a water heater is a form of maintenance. Toggle the ON/OFF switch located on the blower assembly to the OFF position. Check the gas supply pressure and manifold pressure. This error code indicates high water temperature limit tripped. Lightweight plastic tank will not rust; ideal in hard water applications. Check this too: Electric RV Water Heater How to & Troubleshooting Guide. What should you do when you encounter an issue with your Richmond power vent unit? In the unlikely event of a water leak, it shuts off the flow of water, Control temperature, set Vacation or Away Mode, view energy usage and know immediately about leaks and service alerts from anywhere with built-in EcoNet WiFi Technology and the EcoNet App1, Find out about an issue before theres no hot water with a built-in leak detection system that detects any leaklarge or small, internal or externalin as little as 15 seconds7, More durable than standard heating elements, stainless steel elements deliver longer service life, This coating technology protects the tank and limits the chances of an internal water leak, Enjoy simplified maintenance and easier draining than with a standard plastic drain valve, This upgraded rod helps protect the tank from corrosive minerals in your water, Copyright 2004 - Why Does My RV Carbon Monoxide Detector Keep Going Off? Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. There are several reasons your water heater could fail to ignite. We designed the Richmond ENCORE Electric Water Heater with LeakGuard to give you the power to know, control and protect. Its compact size will leave room for a water softener or extra storage. Try ourProduct Selector to find the perfect hot water solution for all your needs. Rheem Manufacturing Company I have a richmond encore tankless water heater model RMTGH95DVN. Replace the combination gas control (thermostat). prevent this, but now that you're aware of the problem, you can avoid jumping Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. These cookies will be stored in your browser only with your consent. This saves space and the cost of venting. They are designed with the maximum power of 199,900 BTU, 180,000 BTU, and 170,000 BTU, and water flows of 9.5 GPM, 8.4 GPM, and 7.0 GPM, respectively. Again, these are field serviceable. With 8.4 GPM, it can heat enough water for most homes, including in the coldest environments. If you buy something through a referral link on our site, we may earn an affiliate commission at no extra cost to you. Offers continuous hot water quick and on demand for single point-of-use or multiple applications. They are small enough to fit almost anywhere in your home. Its full of built-in smart features to help prevent cold showers, alert you of issues before theres no hot water and protect your home from potential water damage. Richmond water heaters with tankless technology are used for mid and large-sized homes with up to three-four bathrooms, where the largest model produces up to 11 GPM of hot water. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. Electric tankless heaters from Richmond are particularly easy to install. Air in gas line- Contact a qualified service technician to purge the air from the gas line. Take advantage of warranty protection for your Rheem heating, cooling and water heating equipment, Find what you need to keep your Richmond equipment working perfectly. As with other brands, Rheem tankless water heaters display error codes to indicate specific malfunctions. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. Like other water heaters in the Essential series, the RMTEX-18 has copper immersion heating elements with brass tops. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Richmond has information about their many different products, including different ways to deal with them. The Most Likely Problem - The Thermocouple Is Bad 1.1 How To Fix 2 2. Note that the knob cannot be turned from PILOT position unless pushed down slightly. Tankless Water Heater Electric 18kW 240 Volt, thermomate On Demand Instant Endless Hot Water Heater, Digital Temperature Display Easy Installation, for Residential Whole House . Corporate Office: 1100 Abernathy Road, Suite 1700 Wait 5 minutes to clear out any gas. Increase supply voltage to rated voltage. FVIR stands for Flammable Vapor Ignition Resistant. At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. Like the RMTEX-18, the RMTEX-36 has a highly-accurate thermostat that controls the knob on the front of the unit. Learn more. Circulates hot water from the heater through the homes plumbing allowing hot water to be ready at the tap when needed. Schedule updates, race results and event photos. If this happens, you should reduce the demand for hot water by limiting simultaneous applications, and you may want to consider resetting your unit. Do not use gas control knob to regulate gas flow to burner. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. Fold the insulation and expose the thermostat. with theEccotemp EZ-Flush System Descaler Cleaning Kit. Below are some maintenance tips to consider: In his spare time, Oscar loves tinkering with electronics. Copyright 2004 - Rheem Manufacturing Company All Rights Reserved; Corporate Office: 1100 . The Digital Temperature Controller can be mounted in any room. Richmond has separate manufacturing plants to Rheem. Just turn off the water supply valve to slow down the flow. The Essential series consists of just tankless electric water heaters. Contents show 1 1. Intelligent leak detection system provides real-time notifications that prevent catastrophic failure, Exclusive technology provides performance updates and alerts on your mobile device1, All-inclusive leak detection and prevention system with proprietary auto shut-off valve limits leakage to no more than 20 ounces of water2, Because the Richmond Hybrid installs like a standard electric water heater, installation is hassle-free, making it perfect for replacement and its simple to service. Much like the Rheem water heater, Richmond is very consumer-friendly. Watertechadvice.com is supported by readers. The pilot burner should be cleaned or replaced in this case. Check to make sure that the water is on and that it flows. In addition to the hot water you needit gives you the power to know, control and protect. The cookies is used to store the user consent for the cookies in the category "Necessary". It will remind you that it is now time for a service check. Uses indoor air for combustion with flexible venting options up to 100 feet. 99. . Close the valve on the cold-water pipe feeding the water heater. This helps to protect homes. This natural gas condensing indoor tankless water heater with built-in recirculation provides instant hot water at the tap, reduces water waste, and is ENERGY STAR certified. To avoid damage, flush your water heater every six months Turn off the power to the water heater for 10 seconds and then back on. When the second shower began, the initial warm Tankless water heaters are a great investment for your home or office. Replace the insulation and plastic safety guard and reconnect the electric power supply. Open the drain valve on the tank all the way and let the tank drain completely. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. Drain the heater and clean it. may be familiar with the "cold water sandwich." A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. Close the drain valve on the tank and disconnect the garden hose. Your Air Supply or Exhaust is Blocked. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. Vent up to 150 ft with 3" PVC and 60 ft with 2" PVC, Includes easy to install hanging bracket for time savings (indoor models only), Self-diagnostic system for easy installation and service, High-altitude capability up to 8,400 ft. elevation above sea level, Digital remote control now pre-wiredand 10 ft. of thermostat wire included, Supplied with a 120-volt power cord (indoor models only). The Richmond Encore Tankless provides a compact solution for a continuous supply of energy-efficient hot water that won't run out. A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More Therefore most homeowners try to cut down costs wherever possible, bypassing the recommended installation procedure. If there are error codes, troubleshoot to clear the error and fix the issue. They come in different types like gas, electric, tankless, and specialty water heaters. Stop and follow the safety precautions as above if you smell any gas. You can select from an electric model or gas model. Connect a garden hose to the drain valve near the bottom of the heater tank. Bring the other thermostat to the same setting. RichmondTank Features Low first cost Low venting cost No electricity required Large variety of sizes available Flow rates of 12gpm and up High altitude installations to 10,000 ft Low NOx emissions - some models Click here to browse our residential tanks! All gas models are compatible with a -inch gas line and have a 3-inch/5-inch concentric vent system along with an integrated condensate collector. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. you need a valve bypass kitto assist with the cleaning process. Its crucial before you can move on to the next troubleshooting. Learn More About The Water Tech Editorial Team. As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. Disclaimer: Water Tech Advice is supported by readers. The anode rod should be removed from the water heaters tank periodically, for inspection. Tankless units are used in residential and light commercial applications for an on-demand and continuous supply of hot water. However, installation should be simple, even for professionals who have never worked with your model of Richmond water heater before. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Richmond offers flexible customer service options. You turn on the Press and release the HOTTER button until the desired setting is reached to increase the temperature. EZ-Link cable connects two tankless units to operate as one - now available for high demand applications. You need hot waterand peace-of-mind. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. You should contact technical support to help you trouble shoot the issue and orderreplacement parts if necessary. The troubleshooting for each of these heaters is a little different as their mode of operation isn't completely the same. Not only are they highly efficient, but they can also save you money by heating water only on-demand. The largest of all the models in the Essential series, the RMTEX-36 is ideal if you are looking for a solution for an average-size or large home and youd prefer to have electric than gas. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. Necessary cookies are absolutely essential for the website to function properly. This article was originally published by Robinson's Plumbing Service and edited by Eccotemp. Each reference mark above or below these points indicates an approximate change of 10oF. Wait 5 minutes to clear out any gas. If you own a tankless water heater or are upgrading from a traditional tank If you find yourself naked and cold at the start of a shower, relax and check a few things, but you might want to get dressed first. This is an exclusive feature of the Richmond tankless water heaters. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. Begin with slowing down the flow rate of your water heater. This can make a difference when registering as well as verifying. As the unit is more powerful than the RMTEX-18, it has four copper immersion heating elements. Do not attempt to remove the inner door. This indicates a wiring error or a high resistance to earth ground. Rinnai is known for their innovative tankless water heaters, such as the RUCS65iN and the RUR98iN. It does not store any personal data. Click here to review this water heater's Energy Guide for more details. Open the cold-water valve and let the tank refill completely. Click here to browse our high efficiency tankless water heaters! This cookie is set by GDPR Cookie Consent plugin. If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. So we created the Richmond ENCORE Electric Water Heater with LeakGuard. It is still significantly higher than the energy efficiency of any tank model. If set too low, adjust the water temperature setting to the desired setting. Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. If you do not have the hook ups to clean your water heater You dont want it to be blown out. Depress and hold the gas control knob all the way down. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. Look in the manual for your specific water heater for these error codes if applicable. And it leads to overtemp that makes the device shut off automatically. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. Richmond Water Heaters is a division of Rheem Manufacturing Company. Although uncommon, issues can arise if something isnt working correctly within your water heater. This is located near the top of the water heater. Not sure which product is the right addition to your home? It indicates one of the temperatures adjust buttons is stuck closed. Definitions of Rheem tankless water heater error codes Rheem fault code 00 - Indicates 1-hour continuous combustion. Another possible reason is the blower is unplugged. If the combustion shut-off device is at fault or gets tripped, it will turn off the unit and the main burner won't stay lit anymore. This cookie is set by GDPR Cookie Consent plugin. By creating an account you agree to the Hunker. JustAnswer-Q&A 5.09K subscribers. Flame Failure is generally caused by either a gas pressure problem or an electrical issue. The outdoor version comes with freeze protection for temperatures as low as -30 degrees Fahrenheit, making it suitable for almost any setting. Hard Do not force it. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. It may be the smallest model in the Encore RMTG series but the 7.0 outdoor model is ideal for all situations when you need hot water, since it reaches a maximum of 7.0 GPM. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. Richmond Rmtex-27 Essential Tankless Electric Water Heater, 3/4" Npt, 6.6 Gpm. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! Customers reviews for Richmond water heaters all mention the high quality of these units. Water heaters are sometimes fickle machines.
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