alight customer care representative job description

Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. We reward continuous improvement and encourage you to own your own development. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). Accurately documenting all conversations and actions taken on each interaction. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. There is no travel required for this position. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Reporting Relationships Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Our story starts with a simple universal truth: Every business is a people business. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. View Job description, benefits and responsibilities. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Get hired today! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Qualifications for a job description may include education, certification, and experience. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. We strive for Excellence Every Day by collaborating with our clients and colleagues. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Take the first step today by joining our talent community. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. We strive for Excellence Every Day by collaborating with our clients and colleagues. All Rights Reserved. You will be notified during the hiring process which checks are required by the position. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Know Your Worth. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. View Job description, benefits and responsibilities. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Our people are our greatest assets at Alight Solutions because People Matter! * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Customer Care Representative Human Resources. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. READ MORE Important information: View this and more full-time & part-time jobs in Miami, FL on Snagajob. Work-Life Balance At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. We learn from one another, champion progress and challenge the status quo. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Averages based on self-reported salaries. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Customer Care Representative Human Resources. See our awards. Because transformation takes a workforce. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Si es as, entonces ReedGroup es para ti! Full-time $12.50 an hour. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Alight is committed to the continued development of our colleagues. Travel As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.

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