Currently, Grailed Payments offers must be completed via checkout once the offer is accepted. Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. . Alternatively, Buyers can negotiate the price of a Product with you. Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. Arbitration Notice. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. from 6 a.m. to 6 p.m., Monday through Sunday, Take Grailed to Small Claims Court if They Breached Your Rights. Engage in any harassing, threatening, intimidating, predatory or stalking conduct; Use or attempt to use another user's account without authorization from that user and. and our Sephora. Am I required to refund him even though the item was as described. The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. The app focuses primarily on trendy clothing and luxury items, so prices are generally higher than some of the other more general secondhand apps. Include your order number and the reason for your request. Log In Sign Up. The Grailed services, including the website located at www.grailed.com and the Grailed mobile apps (collectively, the "Services") are a marketplace where users can offer, sell, buy, and discover products ("Products"). By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. This can be difficult to spot, but there are some things to look out for. Modifications; Holds; and Maintenance. I hope not, TLDR : am i obligated to refund the buyer once they get the item just because they changed their mind on a binding offer. It is authenticated, and i have not lied about the condition. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. (the "FAA"), to the maximum extent permitted by applicable law. If you are using the Services from a country embargoed by the U.S. or are on the U.S. Treasury Departmente's list of "Specially Designated Nationals," you agree that you will not engage in financial transactions or conduct any commercial activities through the Services. I dont really wanna refund cause i need the $ but what should i do here. You agree that Grailed is not responsible for reporting, collection, or payment of any taxes on your behalf except for jurisdictions where Grailed is required to as a marketplace facilitator. Shipping. For more information, please see our The section titles in these Terms are for convenience only and have no legal or contractual effect. If you dont ship on Grailed, you may be subject to a number of penalties, including but not limited to: -Your account may be suspended -You may be banned from the site -Your listings may be removed -You may be unable to leave feedback for the buyer -The buyer may be able to leave negative feedback for you In addition, if you dont ship on Grailed, the buyer may be entitled to a refund of their purchase price, plus shipping costs. Grailed is a great place to sell men's wear. What follows are some ground rules all Grailed users must agree to: If you have any questions about or suggestions to these Terms, please contact us at help@grailed.com. If you purchased something on Grailed and the item does not fit to your expectations, the seller may not be required to accept a return. For more information, please see our All you need to do is input your return address into your address book via the Settings page. Although we try to display updated Product Listings on the Services, the availability of goods on the Services may change at any time, without notice. ANY DISPUTE MUST BE FILED WITHIN ONE YEAR AFTER THE RELEVANT CLAIM AROSE; OTHERWISE, THE DISPUTE IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND GRAILED WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM. Our third-party Payment Processors may charge you other fees, in accordance with the terms of use of such Payment Processors. Notwithstanding, in the event Grailed determines that a shipment was not fulfilled (including if the tracking information provided appears to have been fraudulent), Seller is required to refund the applicable Buyer, regardless of Seller return policies. I have personally come across a few listings for items that were clearly fake. Your account may be suspended for failure to provide Grailed with all relevant tax information. Cookie Notice All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. As a Seller you are responsible and agree to collect, pay, report, and remit any and all local, state, provincial, federal, or international taxes (including VAT and sales tax) that may be due by you, and as a Buyer you agree to pay any and all local, state, federal, or international taxes (including sales taxes) that may be due by you. Is he in the right to request a refund here? To do so, go to your account settings and select the Cancel Offer button next to the offer in question. Follow the instructions on the page. Binding offers are all other offers. Dawkins is also the head writer and cofounder of theproearners.com. Sellers may be able to discount a single Product Listing or multiple Product Listings at once. It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. This buyer made a binding offer so i accepted it. If you and Grailed cannot reach an agreement to resolve the Dispute within thirty (30) days after such Notice is received, then either party may submit the Dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. Grailed may sometimes furnish an alphanumeric code that can be used for promotions or discounts for purchases through the Services. 512(c)(3) as well as the Grailed DMCA Copyright Policy for the requirements of a proper notification. Posted by u/[deleted] 1 year ago. Privacy Policy. Once funds transmission is initiated, you enter into a legally binding contract with the applicable Buyer to ship the Product. If the Buyer claim is eligible under the Purchase Protection, Grailed will reimburse the Buyer the amount owed on the Seller's behalf. Few hours later they message me saying they made a mistake and wanted a refund. If you have any questions, please contact, We respect copyright. Arbitration proceedings will be held in New York, New York unless you are a consumer, in which case you may elect to hold the arbitration in your county of residence. I GOT SCAMMED ON GRAILED AGAIN! You may submit an offer to buy Products included in a Product Listing through the Services. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. Create an account to follow your favorite communities and start taking part in conversations. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. So earlier today i sold some kappa track pants. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I am from the US and a buyer from Canada is requesting a refund for a beanie because he claims that the material and sizing are different than what he had previously owned. rite aid store. Here Is How You Can Apply for a Grailed Refund Through PayPal. Sellers will initiate shipment of the applicable Products to the address of the Buyer (or their indicated recipient) within seven (7) calendar days after Buyer initiates funds transfer for a winning offer. On occasion, Grailed may (in its sole discretion) aggregate Seller discounts and promote them through our websites, apps, and emails. If you have a problem with an item you purchased on Grailed, were here to help. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. From there, you will be able to start a claim by following the prompts. Sellers may choose to reimburse or refund a Buyer. This can include order confirmations, shipping confirmations, and any other communication you have had with the seller. All that matters is that you have a US-based address. Main Menu Please respect our trademarks and brands. Click I want to receive a refund. Press J to jump to the feed. Inherent Risk. and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. Or you can add the address when creating a listing. Grailed can assist you in filing a PayPal claim to secure a portion of your money or the entire sum if the item you bought didnt arrive, or its description doesnt match what you received in terms of: Before you start the PayPal claim process, you should get in touch with Graileds support team by filling out the contact form so they can investigate the matter and take action against the seller, if necessary. Value 23. Keep on reading to find out which method suits you better. For more information, please see our I sold an item on grailed for 231 usd (buyers offer). To get a refund with DoNotPay, you should: Sign up for DoNotPay Reply [deleted] Yes, you can cancel a Grailed offer. Shipping. The failure of Grailed to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. If Grailed failed to honor your rights as a consumer, you should consider a lawsuit against the company in small claims court. sweet potato sushi roll calories. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). International Buying and Selling. Its been authenticated by grailed and the buyer could have asked you these questions before purchasing. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual. We love having you here and cannot wait for you to discover all the treasures, or "grails", we have to offer. and our For any arbitration initiated by Grailed, Grailed will pay all JAMS fees and costs. If you need any additional help, please reach out to us at help@grailed.comand we'll help make sure that you don't lose out on this sale. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. Apply for Your Grailed Refund Through PayPal, Pick the transaction you want to be refunded for, Scroll to the bottom of the page and select, Clarify whether you have received your item, Enter the amount youre claiming back (full or partial), This Is How DoNotPay Can Secure Your Grailed Refund, Provide details about the transaction in question, Contact your bank and send the chargeback request, Attach the Visa or Mastercard rules and policies in accordance with the, How To Check the Status of Your Refund Request on PayPal. Grailed will then investigate the claim and issue a refund if the claim is found to be valid. We do however collect taxes that we are required by law to collect. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, DO NOT USE OUR SERVICES. You agree to provide Grailed with all relevant tax information which Grailed may provide to any tax authority in connection with Grailed's tax liability and where applicable further authorize Grailed to release that information to such tax authority or other competent governmental body.
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