Followed by 2 technical ,1 managerial round. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. I interviewed at Dnata in Feb 2023. Contact us here. Any current certificates and tickets are helpful to bring with you to the interview. Our interview questions and answers do not represent any organization, school, or company on our site. - How long has this role been vacant? My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. enva un correo electrnico a Wenn I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. 1.Technical 2 technical 3 managerial 3 round of interview. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. Read our Terms of Use for more information. You should also mention any health and safety related training you have taken. Find additional company focused interview questions by practicing from one of our industry sets. The process took 3 days. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". After you pass that portion, you will be asked to remain seated. Dubai I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Other21 %. We will get enough time to answer the question and no need to be hurry. Followed by 2 technical ,1 managerial round. Talk to the interviewer about this specific task and what it meant to you. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Talk to the interviewer about a time when you have been able to stretch company resources. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. The ability to make . ", "I have a balance of experience between public and private transportation. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Questions were about math, eye sight, english Grammer and passages but very tricky. I have been in the industry 7+ years. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. Report. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. I have multiple safety-related tickets including X, Y, and Z. {%selectedMarker.streetAddress%} Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. It is okay to brag a little bit when answering this question. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? United Arab Emirates Why do you specifically want to work for Dnata? Interviews for Top Jobs at Dnata. I am a firm believer in the idea that feedback should be implemented quickly after it's given. We completed the project three days ahead of schedule. Ask me what a JSON or API is and I will tell you exactly what it is. Talk about your education experience and be sure to highlight any areas of excellence. What is the interview process like at Dnata? Dnata Interview Questions (2023) | Glassdoor message, please email Be prepared with specific examples from a recent news story or client reviews. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Share with the interviewer which skills you value the most. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. - What is the company's primary goal for this position in the next 12 months? Ethical dilemmas in the workplace will come up from time to time. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. Amongst other general interview questions, I was tested on what do acronyms stand for. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Dnata Pax Service Agent Interview Questions | Glassdoor ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. I am self-driven and have no problem taking the initiative to get the job done. Als u dit bericht blijft zien, stuur dan een e-mail I interviewed at Dnata (Sydney). {%selectedMarker.country%} Aydanos a proteger Glassdoor verificando que eres una persona real. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. Fax:+971 4 3166144, dnata Cargo Be sure to include capabilities that will potentially benefit this potential new employer. Help the interviewer to determine which personality type you are by answering this question clearly. I admire the creativity and unconventional thinking in business and arts.". In addition to all of this, I see that Dnata puts an important focus on carbon footprint. This site is protected by reCAPTCHA and the Google 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Everyone has something to offer using their unique qualities.". Therefore, any date prior to 2019 might not be accurate. )- Exhale. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Careers | dnata . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' Cambata Aviation Pvt Ltd. 2015 - 20169 . Fill out a form. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Dnata Customer Service Representative Interview Questions This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. We are proud that our reputation attracts talented and motivated people. "We recently had a big project within our work center. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. You cannot change others, but there is always the option to upgrade yourself! This was disgusting behavior from an interviewer to question my integrity. I applied online. Be sure to research the kind of environment offered in this position before the interview. real person. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Be the first to find this interview helpful, Its all about situation. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. dnata Employee Reviews for Customer Service Representative - Indeed I was also processed for final interview. Handles excess luggage and collect excess payment. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Caso continue recebendo esta mensagem, I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. The first interview at dnata. I was top of my class, and working full time. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs My criminal record is clean as is my drivers' abstract. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. I applied through college or university. Lack of benefits. Ground Handling | dnata We do this by creating interview questions that we think you might be asked. . Dnata Passenger Service Agent Interview Questions | Glassdoor ", "I try always to create 'what-ifs' because I know that plans change and fail. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. I am looking for a competitive salary in my next position. Mohamed Jumaid - Customer Service Agent - dnata | LinkedIn With that said, I also bring public sector experience from earlier in my career. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. para informarnos de que tienes problemas. Strong support professional with a Bachelor of Business Administration (B.B.A.) ", "I have been meticulous when paving my career path. Dnata Customer Service Agent Salaries | Glassdoor Get started with your Free Employer Profile, Customer Service Representative Interview. What is top of mind when it comes to filling this role? I have been in the industry 7+ years. Ask me what a JSON or API is and I will tell you exactly what it is. I appreciate diversity in the workplace! Interviews for Top Jobs at Dnata. Se continui a visualizzare dnata is one of the worlds largest air services providers. It's a better way to conduct such interview method. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. I will always be myself and keep my integrity first. It was tedious work, but I knew the result would be worth the time and effort.". ", "I would say that I have a demanding task or project, nearly every day. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. ", "Without safety in the workplace, there would be complete chaos. And lastly, do you have internal candidates who are also interviewing for this position?". I feel that this particular position would take my career exactly where it should be. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. - collgues de tout type comme par tout. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Learning how to respond when given a performance review or negative feedback is essential. "I have never been told to lie to a fellow employee or supervisor on the job. Very easy, nothing to hard. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. ", "Yes, I have been asked to lie on the job before. Get started with your Free Employer Profile. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Proficiency in spoken and written English. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Free interview details posted anonymously by Dnata interview candidates. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments 5 Dnata Customer Service Agent interview questions and 5 interview reviews. I have three years' experience in public transport and four years' experience in private transportation. Contact Us | dnata Receiving feedback from a manager or supervisor can be tough. The process took 4 weeks. All of this makes you stand out from your competitors.". What is a typical day like for you at dnata? an. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay Show that you are proud of yourself and your career accomplishments! Dnata Customer Service Agent Interview Questions | Glassdoor Last year I was given the opportunity to take a course in A and another in B. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. dnata Employment and Reviews | SimplyHired Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. 37 Dnata Customer Service Agent jobs. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. excuses voor het ongemak. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions.
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