F52cX=sigpkYnfmdqmN Ps-f 7p ! It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. Sharing data usually requires manual access and duplicate data entry. Making RiO easier to use. Patients of the trust will be in contact with one or more of these services. Prior to that we held many legacy and current records on paper. The six trusts to receive the software are Oxleas NHS Foundation Trust, South West London and St Georges Mental Health NHS trust, North East London, West London, East London and the City, and Barnet, Enfield and Haringey NHS mental health trusts. ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. endobj Mental health care often depends on many different health professionals working together to provide complex packages of care. When it was first implemented, there were some concerns about accessing it on laptops in community settings. We appreciate all the feedback given. There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. If you experience any issues with the training, please email: clinicalsystemstraining@oxfordhealth.nhs.uk. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. Its just changed everything. Its took a lot of pressure off my job role. /MediaBox [0 0 595.32 841.92] Find out more here. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. With patients potentially receiving healthcare from so many different teams and practitioners within these settings, it is vital that we have a patient record that allows everybody to keep records in one secure system. Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. 4 0 obj With eObservations, nurses no longer need to record observations on paper charts nor manually calculate early warning scores, improving patient observations. I have been able to elicit times of the day when a clients mood is low and also underlying concerns that may be triggering this. These cookies will be stored in your browser only with your consent. Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. 226 0 obj <>stream %%EOF HUMk0h)f7_I7bf{3#)vehcH%?4q The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. >$5d%oxF.BeeircJ S\eNFT1|a*UelC-Qewz.v4(R. An understanding of the patients daily mood patterns is an important aspect of the care process. OL6 7SG, Designed by Elegant Themes | Powered by WordPress. This might include you using a pulse oximeter to take oxygen readings, which you. The module helps improve the efficiency, safety of prescriptions, and prevent costly prescribing errors by ensuring the correct information is always available and preventing users duplicating or misinterpreting it. /F5 12 0 R Once the new infrastructure was in place, we had the opportunity to redesign the metadata and create a much more open, accessible but highly secure system. %PDF-1.5 We uses analytics cookies to help us improve our website for our users. The cookie is used to store the user consent for the cookies in the category "Analytics". The Rio integration was key to increasing adoption within the trust and improving staff experience using the software. 3 0 obj Flexible training The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. A leading electronic patient record system for secondary care, it operates acrossmental health, child health and community caresettings and interoperates easily with other systems. This cookie is set by GDPR Cookie Consent plugin. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. A rolling programme of information sessions for everyone, via Microsoft Teams, to . Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. Lambeth currently has 1,054 staff now using the RiO system. All eLearning modules use dummy data. Staff are required to complete the final Formulation section of the form which should reflect consideration of the 5 Ps framework. /ExtGState hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 Click here for more information about how we use cookies on our site or read our privacy policy here. Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. You or someone you care for may be asked by your GP or a health professional to monitor COVID-19 symptoms at home. << Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. The ePMA module provides a digital system for prescribing, verifying, and administering medication. Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. /F2 10 0 R HV[oF~G?g%~"Z%a!JV9clYFs3taggf:2dQr5,pFl4M=$1:M{-c b}'&{W -|`=wMGLT;3CKd )(uln=r>{XWVC+rM/cHq.gF;/}fRgO>*QDij*|oBTsBa8!/U,c9V+]O=6$KdvhqTu^wb.h+@i& With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The Trust processes information about you, in monitoring and completing Carenotes training. The Application of an Alert to a Patient Record in RiO briefing paper Introduction The application of the 'Alerts' functionality within a system wide Electronic Patient Record (EPR) can improve patient care and the safety of staff and members of the public. By clicking Accept All, you consent to the use of ALL the cookies. . You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. It also helps to keep a record of their mood in between conversations, providing you with a more complete view of their mental health and the opportunity to intervene if required. In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. Its better for your time management, you know that when you go in to see a patient, that you've done everything before you leave. Data sources Data were collected through in depth . iNetwork Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. Further info can be found in the staff privacy notice on the trust intranet. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. Meet government policy and the NHS agenda. The system has proven to be very user-friendly and intuitive. This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. Dr Amir Khan shows you how to test yourself for coronavirus (COVID-19) using a self-test rapid antigen test kit, as well as how to read your result and report it to the NHS. /Image33 5 0 R Order Communications software enables you to communicate digitally with your local pathology and radiology services and replace historical paper-based methods. e*ntaa~j?doyM/ NO9ykUCSiT.@ dKz;W9-=;(e:5]vv}PV5e]5j t:75w2%OY'3p*#_-L=,Q!K%20LE%vR'L4P1X.H'LTF!"0{fx6Y7PYrU/U :Y=}E endobj Date - this defaults to now, the time you are typing the note. Mood Diary helps to support a persons mental well-being, with constant access to their Safety Plan and emergency contacts on their mobile phone. You can edit the date if required. Top-up degree programme Staff who have obtained a diploma in nursing can gain a degree-level qualification if they complete three modules at level three. 0 Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. This website uses cookies to improve your experience. "These six London mental health trusts now have a modern IT system to support key clinical services. They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. We'll assume you're ok with this, but you can opt-out if you wish. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. The digitisation of paper case notes, along with the deployment of an in house built ePR, enabled near paperless working in our Mental Health Services but also maintained some barriers whereby colleagues in our Physical Community and Childrens services did not have access to these records, and vice versa. Home; About; Gallery; Blog; Shop; Contact; My Account; Resources Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. endstream endobj 196 0 obj <>/Metadata 19 0 R/Pages 193 0 R/StructTreeRoot 24 0 R/Type/Catalog>> endobj 197 0 obj <>/MediaBox[0 0 612 792]/Parent 193 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 198 0 obj <>stream ", Dr Reza said that the introduction of new systems inevitably required a big culture change. j7/cAoPR #RbU*C+8b#9twK2vkiIl+I8 Sh.l1\(rmf2!,D8*2z. XMh& {w]0L#7u()wIw?_2Q,uBG1Zv)R#L& @ U+]c;zs3)_'Q/|_U?*}`vh&kk~il=m&@P$}#dQ g/2]6NB8cjZ E[j2e?co7/,*25-$3x;]-X6_>]})ier/x F#"Dqu@n>EcLu> BaG The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. YJr:&@&ge2k. You can fast track requests and manage pathology and radiology results safely and efficiently. <> The system interoperates easily with other social care and health care systems, and we can tailor the system to your organisations specific needs. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. These cookies will be stored in your browser only with your consent. This category only includes cookies that ensures basic functionalities and security features of the website. The system has also brought greater patient involvement with their care. We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre Oxleas NHS Foundation Trust was one of the first of the mental health trusts in London to have completed a trust-wide switch to electronic records. Electronic patient record (EPR) systems provide a centralised view of patient data, giving healthcare professionals access to the information they need to make informed decisions. It also allows you to see a record of their mood between conversations, giving you a full picture of their mental health so you can make early interventions. NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader /F6 13 0 R EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. /GS7 3 0 R 1 0 obj This allows individuals to reach their full potential while ensuring staff are equipped with the skills to meet the demands of patients. Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. endstream endobj 200 0 obj <>stream We also use third-party cookies that help us analyze and understand how you use this website. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. These cookies ensure basic functionalities and security features of the website, anonymously. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. ", Mixed reactions to Autumn Statement on NHS funding increase, 2023 predictions: Health tech suppliers give their verdict, Mental health trusts still unable to access patient records months after attack, Digital Healths 2022 Review: Top 10 most read news stories, Maidstone & Tunbridge Wells lead early CMDP accreditation cohort, West Midlands data sharing pilot expands shared records vision, AI awards help build evidence base for technologies health secretary, South London and Maudsley NHS Foundation Trust, NHS App to be used as Covid-19 passport from May 17, Patient Access launches Covid-19 passport feature, Online Covid-19 passports go live in Wales from today, Kings College London launches Covid-19 symptom reporting app, NHS urged to consider Microsoft alternatives following cyber-attacks, Guys and St Thomas delays 450m EPR go live to ensure safety, High profile Palantir and Foxglove debate to close Rewired 2023, Sheffield Teaching Hospitals invests 85m in new Oracle Cerner EPR, In these hard times we should accelerate digital transformation, not put it on hold, Imperial College Healthcare launches Digital Collaboration Space. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. - The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. Once you have your Trust password you can complete the RiO overview e-learning module on COMPASS. NHSmail 2 Training & Guidance. Information included in this eLearning was accurate at the time of publishing date: December 2022. We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. Mixed reactions to Autumn Statement on NHS funding increase, 2023 predictions: Health tech suppliers give their verdict, The role of a successful federated data platform programme, Maidstone & Tunbridge Wells lead early CMDP accreditation cohort, West Midlands data sharing pilot expands shared records vision, AI awards help build evidence base for technologies health secretary, NHS App to be used as Covid-19 passport from May 17, Patient Access launches Covid-19 passport feature, Online Covid-19 passports go live in Wales from today, Kings College London launches Covid-19 symptom reporting app, NHS urged to consider Microsoft alternatives following cyber-attacks, Guys and St Thomas delays 450m EPR go live to ensure safety, High profile Palantir and Foxglove debate to close Rewired 2023, Sheffield Teaching Hospitals invests 85m in new Oracle Cerner EPR, In these hard times we should accelerate digital transformation, not put it on hold, Imperial College Healthcare launches Digital Collaboration Space. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. Design Theoretically informed, longitudinal qualitative evaluation based on case studies. Servelec specialises in the design, development and implementation of Electronic Patient Record (EPR) and Patient Administration Systems (PAS), social care case management software and early years . Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. We have already seen staff benefit from no longer having to dig through paper records and spend hours searching through legacy systems. Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). include the letters 'NHS' within the written version of the name. The solution provides secure and reliable access to your applications and data, wherever you are. /Image36 6 0 R /Parent 14 0 R >> <>>> By clicking on a 'case' Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. This has been reflected in improvements cited in a recent mental health service users survey, conducted by the Healthcare Commission. With live online, you can interact, ask. Setting 12 "early adopter" NHS acute hospitals and specialist care settings studied over two and a half years. endobj L:\TRNG\EPR\QRGs and Service Specific Resources\Generic QRGs\Rio QRGs Uploaded\Saving Letters using DropZone RiO QRGV1.doc 08/09/17 1 RiO - Saving Letters using DropZone When you edit a letter you will need to use RiO's 'DropZone' feature in order to save a copy of the letter to the patient's record. Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. We have a comprehensive and respected training scheme for mental health nurses. We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. But opting out of some of these cookies may have an effect on your browsing experience. Speaking about his current condition and caring for him, Kate said: 'Poor Derek's condition currently covers about 11 specialisms of medical care, so getting all the different departments to . /Resources Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. This course is available on demand. Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. stream Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. Your PPE will show you how to access this. Around 20,000 mental healthcare professionals across six London mental health trusts including 2,000 in Oxleas now routinely use RiO. You also have the option to opt-out of these cookies. /Filter /FlateDecode Were already seeing improved interoperability between internal systems due to the flow of data the system provides. >> l}62u>#w~2E O{NXX Important: We can only deliver this course if your organisation has access to the RIO system. Record keeping - writing notes / assessment reports / social circumstances reports. Sometimes its very difficult for us all to catch up and see how patients are progressing.". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. Specialty - if you work across specialties/services, select the one applicable to this patient note. /StructParents 1 During 2020, as part of or GDE Programme, we deployed CITO a new EDMS. Observations and vital signs are stored immediately on the patients clinical record on the Rio EPR system, so upto-date information is always available at the point of care. Note: this course will take up to 2 hours to complete, but you can stop and resume at any point AS LONG AS IT IS ON THE SAME COMPUTER. What is an Apprenticeship and who can apply? The note will be in their name and track that you wrote it. This cookie is set by GDPR Cookie Consent plugin. 8_e2 Diploma of higher education in mental health nursing Our Rio EPR system was developed in collaboration with many healthcare experts. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> It has given us some great information to work with and we really appreciate the time you took to do this. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care.
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