He said this Teresa ** could have had this phone number before it was given to me. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I called sprint, who was very eager to accept a payment to confirm if this was true. They might say yes or no. They are so good at disguising themselves they even have an official looking form. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Wait. Convergent Outsourcing is one of the largest debt buyers in the country. It believes youre more likely to pay if youre desperate to get rid of it. If so, what's the best way to have them do this? For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Get buying tips about Debt Collection Agencies delivered to your inbox. This is your right under the FDCPA. My payment to CO is on the 15th of this month. They are offering me a 50% settlement offer of, $806.93. Further information is available in our FICO Data Privacy Policy. Sprint cannot make exceptions to this policy. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Don't dispute again, it will come back validated. If you weren't paying on it then it went to collections. Doubt they will remove it. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. Caller I.D. Can see right through this one. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. We value your privacy. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. The phone number (mine) is unlisted, private. So, now I'm not sure how to handle this. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. Phone calls must be made during "reasonable hours" only. Convergent Outsourcing does not buy or own your debt. I would just continue trying and hope to get someone who will delete. If it was sold, Convergent has the legal right to collect and to post on your reports. They told me that I am in debt to Sprint for over $300 Except when it drops off the credit report. That's if they're reporting. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Learn more. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. You may try a GW campaign with OC. If everyone got a successful deletion after missing a payment for any reason. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. It depends on how much they gave access to their system to Convergent. The account is in the amount of $621. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Some dont. Have anyone dealt with sprint/ convergent outsourcing in the past? There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. I called Sprint to get some information on the account. Further information is available in our FICO Data Privacy Policy. The agent asked some questions, and at first I thought I was talking with someone from Sprint. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. Unsubscribe at any time. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Hiding negative complaints is only a Band-Aid. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Therefore, its important to request debt verification ASAP. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. New comments cannot be posted and votes cannot be cast. Or, should I try to handle it through Sprint (since they own the debt). PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Email. I'm suprised they just won't delete it since it's paid and they were notified. GO over it with them and see what they got. Many factors affect your FICO Scores and the interest rates you may receive. So from what I am seeing, either way, Convergent can legally have it on your report. We sincerely hope this represents a satisfactory resolution to your concerns. Convergent Outsourcing is one of America's leading collection agencies. They actually are a debt collections agency. Sign up to receive our free weekly newsletter. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Companies across the United States contact us to help them recover debts. They should be able to see whether there was or not and whether you need to deal with sprint. Within 48 hours it was on my credit report dropping me almost 20 points. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. They are now reporting the account as $0 balance but refuse to remove the account . I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". This reply is in response to your complaint we received from the CFPB. Balance due is 1700. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. They are a scam. These notices included your right to dispute the balance owed. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. I don't dispute that I ever had a Sprint account. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Further dinging score. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Even if someone you speak to says no, try someone else or on another day. Convergent Outsourcing was the most recent CA to report on this debt. We're available to help by phone at 1-800-444-8485 or online through our contact form. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page.
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